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iPhone 5 wont Turn On – Black Screen

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If your iPhone won’t turn on and all you are faced with is a blank screen, don’t panic and toss it in the bin. Depending on why it won’t turn on, it isn’t necessarily beyond help.  Try one of these tips first:

  • Turn on/Restart

iphone 5 black screen restart switch off

Make sure your iPhone isn’t just off;  hold the power button for a couple of seconds. If you see the Apple logo, let it boot up.  If you see the turn off slider, turn it off and the restart it again.  If nothing happens at all, go to the next step.

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  • Home and Power Buttons

Hold down the power and Home buttons together for 10 seconds or more.  You should see the Apple logo and all is well. If you don’t see it after 30 seconds, move on the next step.

  • Put your iPhone on Charge

When the battery on an iPhone gets too low, the phone will switch off and won’t turn back on again. This is so that the battery can keep hold of your settings and data.

iPhone 5 battery low charge

  1. Put the iPhone on charge and leave it for a while.  Eventually you will see the charging indicator, red to start with – this is an indicator that the battery had run too low.  Let it charge fully.
  2. If it doesn’t work but you think your battery is low anyway, try another charger.
  3. Check that the connector dock has not got dirt in it as this will stop it from charging.
  • Restore

Not the ideal situation as it will delete everything on the iPhone but sometimes this is the best way. Hopefully you’ve been doing regular backups.

restore iphone 5

  1. Connect the USB cable to your phone and press on the Home button
  2. Now connect the cable to your computer.
  3. iTunes should open, detect the iPhone in recovery mode and give you the option of restoring.
  • DFU

If your iPhone will start but not boot properly put it into DFU mode and reset it.

how to dfu mode iphone 5

  1. Hold down the Power and Home buttons for 10 seconds
  2. Let go of Power button and keep holding until recovery mode message appears in iTunes
  3. Follow the instructions to reset your iPhone
  • Proximity Sensor

Sometimes the proximity sensor in your iPhone can go malfunction, causing the screen to turn off.  Try this method to repair it:

  1. Restart your iPhone as in the first step
  2. Open Settings > General > Reset and Reset all settings
  3. Tap to confirm.
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45 Responses - Add Yours+

  1. sue says:

    thanks it worked for me x

  2. Sir Joe says:

    Thanks so much. Your guide above worked for me and save my day.

  3. xhike says:

    Pls.helpme…my iphone 4s got only black screen cant charge,no apple logo or anything just a pure black screen….i run the dfu mode but suddenly interupt and got unplug the cable then its only black screen …i run a couple switch then the home button …but it doesn’t work…..pls helpme!!!

  4. Ellie says:

    I smashed my phone so I got my screen replaced and now it won’t turn on I’ve plugged it in to charge and into the computer but even iTunes won’t recognise it I don’t know what to do.

  5. Linda Johnson says:

    I have a 5s that has only black screen will not charge or do anything just black screen only 8 weeks old

  6. abbakar says:

    im having mini paralysis right now,just found this site, my phone went off nd im pretty sure it was battery, im trying to charge for 30 minutes or more nd nd then try all options, i hope it turns out good.

  7. Sam says:

    I tried all off these and it still got a black screen like it is turnd of it whent black when I was on the phon with ten percent battrie I tried all the above now tried connecting 2 laptop and still not working nothing cumming up on laptop but if I do it wid I pad and other iphon it pops up straight away saying it’s been connected phons been on charge I’m stuck and getting p of summone help plz

  8. Sam says:

    I’ve done all this and still got a black screen like its of I connected to the computer wid USB but nothing coming up on the laptop

  9. katie reed says:

    It worked, so much more helpful then apple. Thanks

  10. Ae Jay says:

    It worked … Great guys ,,, salute to you

  11. Flora says:

    My iPhone 5′s screen suddenly went black like its off but it’s ringing when calls come in and it vibrates when I plug in the charger. I’m almost freaking out. Could someone help me out. Tried switching it off but it’s not off.

  12. lauren says:

    Hi

    I’ve tried ALL of these options and am still left with a black screen. Also, when I plug the phone into the charger (even though I’m sure its fully charged already) the phone vibrates intermittently?

    HELP!

  13. Suarez013 says:

    Ok it started my iphone 5 would drop down to 49% a couple times, then it turned off but it turned right back on but this time it jus stayed off so I open my iphone and seen that my battery started to melt a little But did not leak out, and then the plug in low battery came on the screen but after that nothing so I got another battery and replaced it, then I charged my iphone for about 7 hours and still nothing it will not turn on at all so maybe someone out there had the same problem.
    iPhone 5, iOS 7.0.6

  14. Bhabyghurl says:

    Hi All, what if the home button spoil? Is there any way that I can restore my phone?

  15. Esther says:

    Brilliant, thanks. Was getting quite concerned and frustrated , now all is good with the world :)

  16. Jennifer says:

    My phone blacked out after installing the update. It’s not responding to simultaneously pressing power and home buttons. Anything else I can do besides resetting it?!

  17. Kara says:

    It has happend twice to my 5C, yesterday and today. I think it has to do with the update of the iOS :-(

    • Katlyn says:

      This is the first time it happened to my 5c, and I downloaded the 7.0.6 IOS update yesterday.. does it come back on?

  18. Emma B says:

    Thank you almost went to get the screen replaced for a couple of hundred $$ until I did a bit of research !!

  19. Zach says:

    Thank you for posting this. It’s truly a lifesaver.

  20. Nikhil says:

    Thnx a lot my iphone 5 was really precious to me!

  21. User Iphone 5s says:

    Thank you very much
    My iphone 5s gone in black screen
    till I use your tip to Hold home and power button for 10 sec

  22. robert bailey says:

    Thanks! Held both buttons as instructed, worked for my I phone 5.

    Great help! Glad i found this site.

  23. Mywaa says:

    Great instruction. Holding the home and power button is the best solution. Thankyou so much.

  24. guadalupe says:

    thanks for the instructions. i had my iphone on and it just went off and wouldn’t turn on so i let it charge to 100% and still wont turn on and i was worried that it was ruined until i googled the problem and i saw this website.holding the home and power button for 10 seconds is better than restoring it.

  25. Rivahsky says:

    Thank you. Great instructions! I held the home and on button to a count of 15 seconds before I saw the Apple logo.

  26. Tammy says:

    i did the reboot on the iphone 5 s and you have feel it vibrate and turn on but the screen stays black

  27. noah says:

    I need help!!! when I plug in my iphone 4 to a charger it will vibrate and every thing but the screen will not light up… I have tried everything I can think of but nothings working. please help

  28. annabel says:

    OMGGGGG!! thank you!!! i panicked! my iPhone 5s just blacked out!!i left it on charge and kept trying to turn it on!! after i read this i pressed the home an power bottom for 20s and it came on, almost had a heart attack for one second :’)

  29. Robbie says:

    Thanks so much. It’s good to know there is always someone out there a lot smarter than me to help me with these problems. Thanks again.

  30. Kathy S says:

    THANK YOU!!!!!!! I was so panicked, but that fixed it! Thank you, thank you and thank you again!!!!!

  31. Yoko says:

    Thank you very much. Holding the power and home buttons together for 10 seconds fixed the issue. :)

  32. tuoyo says:

    Whenever I plug my iphone5 to electricity 2 charge d phone always turn off

  33. Emily says:

    Thank you so much for this. I was freaking out until this helped. Now my phone is running good again. Thanks.(:

  34. mike says:

    hey, my IPhone 5 is on and siri responds and everything like that but the screen is not lighting up. i can still pick up calls but the screen won’t light up even when people are calling me. i have tried everything to to get the screen to work but nothing will work. What should i do?

  35. Upset says:

    I tryed it all but nothing works…its been off for abouta week now nothing works, please help me :(

  36. Madeline says:

    Thank You, my husband was ready to reset the battery, it did not look like an easy task when I found this site. The phone is back to working order and no missing screws to find.

  37. roxy says:

    thank you so much you gave me a relief i just bought my iphone 5s and it turn black i dont know what to do,,its good thing ive seen your page…thank you so much

  38. tracypearls says:

    splease any more suggestion will be appreciated, i use iphone 5c, it has been off for 2 days now, i have tried charging and also tried to make it restore but still not turning on

  39. Ricardo says:

    Thank you so much My IPhone5s went black and after 1 hour I tried holding the 2 buttons (home and power) then held the home for more seconds connected to my computer and screen came back. Thank God for your advice!

  40. Desiree says:

    Thank you. You saved what I thought was a disaster.

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